Privacy and Data Protection Policy
1. Introduction
Pace Professional Management Pte. Ltd. (“PACE,” “we,” “our,” or “us”) adheres to Singapore’s Personal Data Protection Act 2012 (the “PDPA”). We understand the importance of safeguarding the personal data you provide and are committed to managing, protecting, and processing it responsibly. This policy outlines the personal data we collect, how we use it, and the purposes for which it is used. Please review this policy to understand our practices.
Personal data, as defined by the PDPA, refers to data about an individual that can identify them, either directly from the data itself or in conjunction with other information available to us.
This policy aims to inform you about our practices concerning the collection, use, disclosure, and processing of your personal data. Any updates to this Privacy Policy will take effect once posted on our website.
By providing your personal data to us, you confirm that you have read, understood, and agreed to this policy, including the collection, use, processing, and disclosure of your personal data as described in this policy.
2. Collection of Information
To process your requests, we collect personal information including:
- Full name
- Copy of NRIC
- Copy of passport or other ID documents
- Telephone number(s)
- Residential address
- Email address
- Other personal details required by government agencies
Signature - Photo/video of yourself and your ID document
This information is primarily collected for corporate service purposes and for disclosure to government agencies.
The information provided will be used to share with ACRA and other statutory bodies.
Our website automatically collect anonymous data about visitor traffic patterns, device usage, and access times to improve our services.
We do not share collected information with unauthorized third parties.
We use email, WhatsApp messaging and phone calls to communicate with clients regarding their requests and services.
We may occasionally update you about new services and special offers through email.
We will inform you in advance if we collect information for purposes other than those stated above.
3. Disclosure
We disclose your personal and business information only to government bodies for corporate and legal purposes.
Your personal information will not be shared with external entities, except:
- Regulatory authorities
- Legal, accounting, or auditing advisors
- Third-party service providers
- Agents acting on our behalf
4. Retention Limitation
We retain your documents containing personal data as long as necessary for:
- Specific business requirements of the services we provide
- Legal obligations to retain data even after our business relationship ends
5. Protection
6. Contact Us
You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures; or if you wish to make any withdrawal, access and correction request:
Designation: Data Protection Officer
Contact Number: +65 6527 5973
Email Address: enquiry@pace.com.sg
If you choose to withdraw your consent for the use or disclosure of your Personal Data, we may be unable to continue providing our products or services to you or managing any existing contractual relationship. This withdrawal could also lead to the termination of any agreements you have with us. We reserve all legal rights and remedies in such cases.
